Shipping Information:

  • Orders placed before 2pm EST: Shipped the same day.

  • Weekend or Holiday Orders: Shipped the next business day.

Shipping Locations & Times:

  • USA: Complimentary shipping on all orders (3-7 business days). We cover taxes and duties.

  • UK: Complimentary shipping on all orders (2-3 business days). We cover taxes and duties.

  • Rest of World: Complimentary shipping on all orders (7-14 business days). We cover taxes and duties.

Prescription Frames:
Please allow up to 2 weeks for delivery.

Returns & Exchanges (USA):

  • Initiate Return/Exchange: Visit our returns portal within 30 days of delivery.

  • Return Fee: $10 for return label; exchanges are free.

  • Non-eligible Returns:

    • Prescription orders (custom-made).

    • Items marked "sale."

International Returns:

  • Refunds: We will refund your order if you cover return shipping within 30 days.

  • Non-eligible Returns: Items marked "sale."

Orders Not Eligible for Return/Exchange:

  • Prescription orders (custom-made).

  • "Sample Sale" items.

  • Sale items.

  • Orders using Buy One Get One Free code (must return all unworn items for a full refund).

Discount Codes:

  • Cannot be applied to sale items.

Refund Process:
Once your return is received and inspected, we’ll process your refund/exchange and notify you by email.