Shipping Information:

• Orders placed before 2pm EST: Shipped the same day.

• Weekend or Holiday Orders: Shipped the next business day.

Shipping Locations & Times:

• Free worldwide shipping on all orders — arrives in 3–7 business days with no taxes, duties, or hidden fees anywhere.
  

Prescription Frames:
Please allow up to 2 weeks for delivery.

Returns — USA:

• Initiate your return through our returns portal within 30 days of delivery.
• Choose store credit and get an extra $15 bonus, credited straight to your account.
• Choose a refund to your original payment method. $10 return label fee applies, deducted from your refund.
• Non-eligible: prescription/custom-made orders, sale items.

Returns — UK:

• Initiate your return through our returns portal within 30 days of delivery.
• Choose store credit and get an extra £15 bonus, credited straight to your account.
• Choose a refund to your original payment method. £6 return label fee applies, deducted from your refund.
• Non-eligible: prescription/custom-made orders, sale items.

International Returns (Outside USA/UK):

• Initiate your return through our returns portal within 30 days of delivery.
• Choose store credit and get an extra bonus in your local currency, credited straight to your account.
• Choose a refund to your original payment method.
• We don't provide prepaid return labels for international orders; return shipping is at your own cost.
• Non-eligible: prescription/custom-made orders, sale items.

Orders Not Eligible for Return/Exchange:

• Prescription orders (custom-made).

• "Sample Sale" items.

• Sale items.

• Orders using Buy One Get One Free code (must return all unworn items for a full refund).

Discount Codes:

• Cannot be applied to sale items.

Refund Process:
Once your return is received and inspected, we’ll process your refund/exchange and notify you by email.